Smugglers Adventure in Hastings has been awarded a prestigious \u2018Certificate of Excellence\u2019 by the online travel website TripAdvisor for the third time.
\nThe award puts the popular West Hill caves\u2019 attraction among the top 10 per cent of all businesses reviewed by TripAdvisor worldwide.
\nTo qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.
\n\u201cWe are extremely pleased to have received this award again for the third time in the past four years.
\n\u201cThis type of recognition from an influential organisation which bases its marking system entirely from the feedback of visitors is hugely significant,\u201d said manager Chrissie Daniels.
\n\u201cTravel reviews are a really useful way to monitor how well you are doing as an attraction and we certainly take all comments; negative and positive extremely seriously.
\n\u201cThis certificate takes into account reviews over a period of time and therefore provides a more accurate picture of an attractions visitor feedback.
\n\u201cGetting the award is a great boost but we continue to look at new ways to improve, expand and develop our visitor experience,\u201d she added.
\nDeep in the heart of Hastings West Hill lies the Smugglers Adventure, acres of caverns that reveal the thrilling history of smugglers, bootleggers and warring bloodthirsty gangs.
\nVisitors can explore the labyrinth of secret tunnels and passages and discover the dangers and hardships faced by Sussex smugglers of the eighteenth century.
\nMore than 70 life-size characters, interactive displays, eerie lighting and sound effects and dramatic recreations bring this mysterious and often bloody world vividly to life.<\/p>\n","protected":false},"excerpt":{"rendered":"